I couldn't open my garage door and my car was stuck inside. I called A1 garage and spoke with Catherine. She was very polite on the phone and was able to send a technician out right away. Technician called 20 mins before coming to my property. He was very polite and diagnosed the problem immediately, I had a broken spring. Technician knew exactly what he was doing. He provided me with a fair price and replaced both springs and even applied a $75 off coupon. Will definitely be using A1 again. Great company and staff!!